Wednesday, April 23, 2014

How to Resolve Conflict in the Workplace: A Guide for Managers



Managing people is definitely a tough challenge. It could be complicated and very stressful, but the right strategies, mindset, and approach could result in great success. Below are some helpful suggestions.

1. Recognise that managing people does not really require your technical skills, and acknowledge that it is vital to your career development.

2. Find the most ideal distance to manage from. Micromanagement is simply too close. It significantly lowers trust, ruins the motivation of, and disempowers employees. On the other hand, absent management is just too far. You cannot provide enough guidance and supervision, keep track of the progress of work, and listen carefully and give answers to important questions if you're applying absent management. The mose effective distance is in between. Provide sufficient guidance, let employees to know that you're keeping track, and regularly checking in with them.

3. Your team's career should be a high priority. The better they perform, the more effective you look. Being known as a developer of talent makes you more significant to the organisation. Ask your team members what their career aims are and tell them that every deserving person can be given due reward. Take action to keep that words, like putting individuals on projects that will enable them to learn and develop.

4. Acknowledge. At a psychological level, acknowledgement is more valuable over the pay check, though it shouldn't be a substitute. Acknowledgement must be a routine part of a manager's communication with a team. Without it, they would not be able to know what they did right, meaning your feedback isn't complete and misleadingly negative. Accuracy in acknowledgement is vital, as it gives weight to your praise.

5. Work together by agreement. You can't expect your team to be fully committed and supportive with every goal, but you can and ought to expect them to observe the decisions of the company.

6. Make agreements with your team members. If they do not come through, refer to those agreements. But it's less likely to occur if there are agreements. When individuals have uttered out loud the things they will do, tendencies are, they'll perform those actions.

7. Translate, do not channel. Passing on all tasks you are given from above, without alteration, isn't helpful. Reframe and recast the directions you receive so the members of your team are well-informed yet stay positive.

For more strategies on people management that could help you manage your team more effectively, consider well-developed management courses in Melbourne developed by the Institute for Communication Management and Leadership. Visit them by following the provided link.