The Essence of Human Resource Development

Learning How to Build Strong Client Relationships

It can be argued that the human resources are the greatest assets of business enterprises. Machines, no matter how automated or computerized, will not function without human intervention. There will always be need for machine designers, programmers, operators and maintenance crew that will ensure the functions of the machines. It is virtually inconceivable that a company will be able to operate without human resources.

Although it is conceivable that many of the menial and dangerous jobs might be totally relegated to robots, human supervision will always be necessary. It would be in the interest of a company to have a human resource development program. Merit or incentive system and ongoing trainings are the two main ways of accomplishing this program.

On one hand, a system of rewards or incentive system can have positive impact on employee motivation. The reward system may either provide monetary or non-monetary reward, which may come in the form of commendations and promotions. People must have the opportunity for growth and mobility in terms of positions in the company. Nonetheless, those who lack self-confidence and skills may not be sufficiently motivated by an incentive or reward program.

Training can help in boosting morale and skills of employees by developing their talents and skills. The training should be properly tailored. Company-sponsored training must be designed based on the needs of the business enterprise and should be tailored to the individual aptitudes. The training programs may either be highly specific to the job description or they could be something generic. Training programs may also include team-building and leadership training.

The company and the clientele are the ultimate beneficiaries of human development programs. For instance, a business communication training program for managers and ordinary workers will help in improving operational efficiency. Decision-making will be improved. The responsiveness of a company will be faster when dealing with employees and clients. The interpersonal relationships and the overall morale of employees will also be boosted in the process.

Employee performance is likely to become excellent if there is strong morale. Highly motivated employees tend to have initiatives when it comes to problem-solving. The need for direct supervision and micro-management is significantly reduced. Many company-sponsored human development programs are aimed at establishing autonomy in terms of problem-solving and individual accountability. These programs also improve teamwork and group cohesiveness.

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